Privacy Policy

CONTENTS

____________________________________________________________

CLAUSE

  1. Important information and who we are 1
  2. The data we collect about you 2
  3. How is your personal data collected? 4
  4. How we use your personal data 4
  5. Disclosures of your personal data 7
  6. International transfers 8
  7. Data security 9
  8. Data retention 9
  9. Your legal rights 9
  10. Glossary 11
  • Introduction
    1. Welcome to the MyDigitalFuture Global Limited’s privacy notice.  
    2. MyDigitalFuture Global Limited respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
    3. This privacy notice is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice.
    4. 1. [IMPORTANT INFORMATION AND WHO WE ARE]
    5. 2. [THE DATA WE COLLECT ABOUT YOU]
    6. 3. [HOW IS YOUR PERSONAL DATA COLLECTED]
    7. 4. [HOW WE USE YOUR PERSONAL DATA]
    8. 5. [DISCLOSURES OF YOUR PERSONAL DATA]
    9. 6. [INTERNATIONAL TRANSFERS]
    10. 7. [DATA SECURITY]
    11. 8. [DATA RETENTION]
    12. 9. [YOUR LEGAL RIGHTS]
    13. 10. [GLOSSARY]
  • Important information and who we are
  • Purpose of this privacy notice
    1. This privacy notice aims to give you information on how MyDigitalFuture Global Limited collects and processes your personal data through your use of this website, including any data you may provide through this website when you [sign up to our newsletter, purchase a product or service or take part in a competition].
    2. This website is not intended for children and we do not knowingly collect data relating to children.
    3. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
  • Controller
  1. MyDigitalFuture Global Limited is the controller and responsible for your personal data (collectively referred to as [“COMPANY”], “we”, “us” or “our” in this privacy notice).
    1. We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise [your legal rights], please contact the data privacy manager using the details set out below.
  • Contact detail
    1. Full name of legal entity:Mike Price
    2. Director
    3. Email address: mike@mydigitallifeme
    4. You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
  • Changes to the privacy notice and your duty to inform us of changes
    1. This version was last updated on June 112018
    2. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
  • Third-party links
    1. This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
  • The data we collect about you
  1. Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
  2. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
  • Identity Data includes first name, maiden name, last name, username or similar identifier.
  • Contact Data includes billing address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.  
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

  • If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

  • How is your personal data collected
  1. We use different methods to collect data from and about you including throughDirect interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you :
  • apply for our products or services;
  • create an account on our website;
  • subscribe to our service or publications;
  • request marketing to be sent to you;
  • enter a competition, promotion or survey; or
  • give us some feedback.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server log] and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies.

Third parties or publicly available sources. We may receive personal data about you from various third parties [and public sources] as set out below

Technical Data from the following parties:

      1. analytics providers such as Google based outside the EU;
      2. search information providers [such as Google based outside the EU].

Contact, Financial and Transaction Data from providers of technical, payment and delivery services [such as Stripe based outside the EU.]

Identity and Contact Data from publicly available sources [such as Companies House and the Electoral Register based inside the EU].

  • How we use your personal data
  1. We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal or regulatory obligation.

    1. Click [here] to find out more about the types of lawful basis that we will rely on to process your personal data.
    2. Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
  • Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

  1. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Purpose/Activity Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new customer (a) Identity

(b) Contact

Performance of a contract with you
To process and deliver your order including:

(a) Manage payments, fees and charges

(b) Collect and recover money owed to us

(a) Identity

(b) Contact

(c) Financial

(d) Transaction

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to recover debts due to us)

To manage our relationship with you which will include:

(a) Notifying you about changes to our terms or privacy policy

(b) Asking you to leave a review or take a survey

(a) Identity

(b) Contact

(c) Profile

(d) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary to comply with a legal obligation

(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)

To enable you to partake in a prize draw, competition or complete a survey (a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(a) Performance of a contract with you

(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)   (a) Identity

(b) Contact

(c) Technical

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

(b) Necessary to comply with a legal obligation

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity

(b) Contact

(c) Profile

(d) Usage

(e) Marketing and Communications

(f) Technical

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences (a) Technical

(b) Usage

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity

(b) Contact

(c) Technical

(d) Usage

(e) Profile

Necessary for our legitimate interests (to develop our products/services and grow our business)

 

  • Marketing
    1. We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
  • Promotional offers from us

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

    1. You will receive marketing communications from us if you have requested information from us or purchased [goods or services] from us [or if you provided us with your details when you entered a competition or registered for a promotion] and, in each case, you have not opted out of receiving that marketing.
  • Third-party marketing

We will get your express opt-in consent before we share your personal data with any company outside the MyDigitalFuture Global Limited group of companies for marketing purposes.

  • Opting out
    1. You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time.
    2. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of [a product/service purchase, warranty registration, product/service experience or other transactions].

Cookies In Use on This Site

Cookies and how they Benefit You

Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. Cookies are small text files that are placed on your computer or mobile phone when you browse websites

Our cookies help us:

  • Make our website work as you’d expect
  • Save you having to login every time you visit the site
  • Remember your settings during and between visits
  • Improve the speed/security of the site
  • Personalise our site to you to help you get what you need faster
  • Continuously improve our website for you
  • Make our marketing more efficient (ultimately helping us to offer the service we do at the price we do)

We do not use cookies to:

  • Collect any personally identifiable information (without your express permission)
  • Collect any sensitive information (without your express permission)
  • Pass data to advertising networks
  • Pass personally identifiable data to third parties
  • Pay sales commissions

You can learn more about all the cookies we use below

Granting us permission to use cookies

If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and your continued use of our website, to mean that you are fine with this. Should you wish to remove or not use cookies from our site you can learn how to do this below, however doing so will likely mean that our site will not work as you would expect.

More about our Cookies

Website Function Cookies

Our own cookies

We use cookies to make our website work including:

  • Making our shopping basket and checkout work
  • Determining if you are logged in or not
  • Remembering your search settings
  • Remembering if you have accepted our terms and conditions
  • Showing you which pages you have recently visited
  • Tailoring content to your needs

There is no way to prevent these cookies being set other than to not use our site.

Third party functions

Our site, like most websites, includes functionality provided by third parties. A common example is an embedded video. Our site includes the following which uses cookies:

Google Analytics – General website analytics

Stripe – Credit card payments

Woocommerce – E-commerce for ordering

Disabling these cookies will likely break the functions offered by these third parties

Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called “analytics” programs also tell us if how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend.

We use:

Turning Cookies Off

You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (Learn how here). Doing so, however, will likely limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites

Change of purpose

    1. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
    2. If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
    3. Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
  • Disclosures of your personal data
  1. We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

Internal Third Parties as set out in the [Glossary].

External Third Parties as set out in the [Glossary].

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

    1. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
  • International transfers
  1. We do not transfer your personal data outside the European Economic Area (EEA).]
    1. Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
  • Data security
    1. We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
    2. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
  • Data retention
  • How long will you use my personal data for?
    1. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
    2. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
    3. [Details of retention periods for different aspects of your personal data are [available in our retention policy which you can request from us by contacting us OR set out in the table in paragraph 4 above].
    4. OR
    5. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for [six] years after they cease being customers for [tax] purposes.]
    6. In some circumstances you can ask us to delete your data: see [Request erasure] below for further information.
    7. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
  • Your legal rights
  1. Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links below to find out more about these rights:

[Request access to your personal data].

[Request correction of your personal data].

[Request erasure of your personal data].

[Object to processing of your personal data].

[Request restriction of processing your personal data].

[Request transfer of your personal data].

[Right to withdraw consent].

    1. If you wish to exercise any of the rights set out above, please contact us.
  • No fee usually required
    1. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
  • What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

  • Time limit to respond
    1. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
  • Glossary

LAWFUL BASIS

    1. Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us
    2. Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
    3. Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
  • THIRD PARTIES
  • Internal Third Parties
    1. Other companies in the [COMPANY] Group [acting as joint controllers or processors] and who are based in the EU and provide IT and system administration services and undertake leadership reporting.
  • External Third Parties

Service providers [acting as processors]  who provide IT and system administration services.

HM Revenue & Customs, regulators and other authorities [acting as processors or joint controllers] based [in the United Kingdom] [who require reporting of processing activities in certain circumstances].

  • YOUR LEGAL RIGHTS
  1. You have the right to:
    1. Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
    2. Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
    3. Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
    4. Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
    5. Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
    6. Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.


Terms and Conditions

Terms and Conditions of MyDigitalLife.me Website

  • These terms of use tell you the terms on which you may make use of any our websites https://www.mydigitallife.me/ (our site, or our sites) whether as a guest or a registered user. Use of our site includes accessing, browsing or registering to use our site.
  • Please read these terms of use carefully before you start to use our site, as these will apply to your use of the site. We recommend that you print a copy of this for future reference.
  • By using our site, you confirm that you accept these terms of use and that you agree to comply with them.
  • If you do not agree to these terms of use, you must not use our site.
  • The following additional terms, which can be accessed from the home page of our site, will also apply to your use of our site:
    • Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you or that you provide to us. By using our site you consent to such processing and you warrant that all data you provide is accurate.
    • Our Acceptable Use Policy, which sets out the permitted uses and prohibited uses of our site. When using our site, you must comply with this Acceptable Use Policy.
    • Our Cookie Policy, which sets out information about the cookies on our site.
  • If you purchase goods or services from our site, the transaction will be covered by our Terms for Buying Goods, which may also be accessed from the homepage of our site; you will be notified of any additional terms and conditions that may apply to specific transactions.

 

Information about us

  • This website is owned and operated by My Digital Life Ltd 5 Fullers Grove Chesham Bucks HP5 1LR Company Number: 10982786
  • Please contact us via our website https://mydigitallife.me/ and use the contact process at the bottom of the front page

Changes to these terms and our site, and access to our site

  • We may revise these terms of use at any time by amending this page. Please check this page from time to time to take notice of any changes we make as they are binding on you.
  • We may update our site from time to time and change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
  • We do not guarantee that our site or any content on it will be free from errors or omissions.
  • We do not guarantee that our site or any content on it will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to our site.

Security

  • In order to ensure that this website remains available to all users, we may monitor network traffic to identify unauthorised attempts to upload or change information, or to otherwise cause damage to the site. Anyone using this site expressly consents to such monitoring.
  • Unauthorised attempts to modify, alter, deface, destroy or corrupt any information stored on this site or this system, to defeat or circumvent any security features, to probe, scan or test for vulnerabilities, to breach security or authentication measures, to forge TCP/IP headers, to install or attempt to install unauthorised software, to mount denial-of-service attacks, or to utilise this system for other than its intended purposes are expressly prohibited and may result in criminal prosecution.
  • Any possible criminal activity will be reported, together with any evidence that may be gathered, to the appropriate authorities.
  • If you choose or are provided with a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. We have the right to disable any user identification code or password whether chosen by you or allocated by us at any time if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

Disclaimer of endorsement

  • This site, and documents posted on it, may contain hypertext links or pointers to information created and maintained by other public and private organisations. We do not guarantee the accuracy, relevance, usefulness, timeliness or completeness of any linked information.
  • The inclusion of links or pointers to other sites is not intended to assign importance to those sites and the information contained in them, nor is it intended to endorse, recommend or favour any views expressed, or commercial products or services offered on those sites, or the organisations sponsoring the sites, by trade name, trademark, manufacture or otherwise.
  • Reference on this site to any specific commercial products, processes or services, or the use of any trade, firm or corporation name is for the information and convenience of the site’s visitors, and does not constitute endorsement, recommendation or favouring by the Company.
  • The views expressed by any individual within any web forum are the views of that individual only and do not reflect or represent in any way the views of the Company.

Copyright

  • All content on this site, and all content of any documents provided to visitors or clients (in, for instance, newsletters) is the property of MyDigitalLife Ltd.
  • No user may copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, display, or in any way exploit any of the content, in whole or in part, except with our express written agreement.

Limitation of liability

  • Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
  • To the extent permitted by law, we exclude all conditions, warranties, representations or other terms that may apply to our site or any content on it, whether express or implied.
  • We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
    • use of, or inability to use, our site; or
    • use of or reliance on any content displayed on our site.
  • If you are a business user, please note that, in particular, we will not be liable for:
    • loss of profits, sales, business or revenue;
    • business interruption;
    • loss of anticipated savings;
    • loss of business opportunity, goodwill or reputation; or
    • any indirect or consequential loss or damage.
  • We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
  • We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods by use to you, which are set out in our terms and conditions of supply.

Privacy policy

We do not collect any personal information when you visit our site as a visitor.

If you register on our site as a customer, the information you submit is used only to provide information and services that you have requested. We do not pass on your details to anyone else unless required to do so by law.

Cookie policy

We use a “session” cookie on this site. This cookie does not record any personal information. It is used to remember any preferences that you have set for the site whilst you are on our site. This cookie expires when you close your web browser.

This cookie is needed if you wish to register and login to our site. If you disable cookies in your web browser, you will still be able to use our site as a guest, but you will not be able to use features available to logged in users. This includes access to our online courses if you have a place.

When you first open our website, you will see a message letting you know that the site sets a cookie, as explained above. If you do not wish the session cookie to be set, you can disable cookies in your browser. Most browsers give you the choice of:-

  • Accepting all cookies
  • Blocking all cookies
  • Allowing or blocking cookies from specific web sites.
  • Allowing or blocking cookies from third party sites

Third party sites are sites that are not directly controlled by the site that you are on. These are often advertising cookies, but can also include social media links. The Plain English Campaign does not use any third party cookies.

Return Policy

All sales are final.

My Digital Life Ltd E-learning courses (“goods”) are informational goods, and immediately consumable after completion of the course. We regret that no refunds or exchanges can be issued on purchases.

Before you complete a purchase, please make sure that what you are about to order is correct.  Yo re being charged for a specific number of individual courses licenses that have a maximum of a 12 month shelf life from date of purchase.

There will be planned site maintenance as well as unplanned service interruptions albeit with best endeavours these outages will be kept to a minimum.

If you have an access issue, please contact us at admin@mydigitallife.me via our website https://mydigitallife.me/ and use the contact process at the bottom of the front page and we will do our best to promptly resolve the matter.

We are not responsible for lost, stolen, deleted, misplaced and/or destroyed goods.

Acceptable Use Policy

This acceptable use policy sets out the terms between you and us under which you may access our website https://mydigitallife.me/ This acceptable use policy applies to all users of, and visitors to, our site.

Prohibited uses

  • You may use our site only for lawful purposes. You may not use our site:
    • In any way that breaches any applicable local, national or international law or regulation.
    • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
    • For the purpose of harming or attempting to harm minors in any way.
    • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material, or any other form of similar solicitation (spam).
    • To knowingly transmit any data, or send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware, or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware
  • You also agree:
    • Not to reproduce, duplicate, copy or resell any part of our site in contravention of the provisions of our terms of website use.
    • Not to access without authority, interfere with, damage or disrupt:
      • any part of our site;
      • any equipment or network on which our site is stored;
      • any software used in the provision of our site; or
      • any equipment or network or software owned or used by any third party.

Suspension and termination

  • We will determine, at our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
  • Failure to comply with this acceptable use policy constitutes a material breach of the terms of use upon which you are permitted to use our site, and may result in our taking all or any of the following actions:
    • Immediate temporary or permanent withdrawal of your right to use our site.
    • Immediate temporary or permanent removal of any posting or material uploaded by you to our site.
    • Issue of a warning to you.
    • Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
    • Further legal action against you.
    • Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
  • We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.

Changes to the acceptable use policy

  • We may revise this acceptable use policy at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we make, as they are legally binding on you. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

Terms for Buying Goods

Please ensure that you have read and understood the My Digital Life Ltd Terms for Buying Goods, before placing your order on this site. By placing an order with us you will be deemed to have read, understood and agreed to these terms.

  1. Payments
    2.1 We agree to sell and you agree to buy the Online Training Course for the Total Cost/Cash Price and on the terms set out in this document as per the quoted price on the website
    2.2 The cost price is payable prior to the online delivery of the Course by your chosen method either by credit/debit card or BACS when purchased by via the site
    2.3 The purchase price includes all course study materials, e-certificates and full support where applicable.
    2.4 Under no circumstances shall we be deemed to have received payment until payment has actually been received by us in full.
    2.5 We reserve the right from time to time to change the amount of the cost of the course. The online price for any given course will be displayed on the website mydigitallife.me.
  2. Delivery
    3.1 We will release all the materials and joining instructions to you for the online course once payment has been received, via email .
    3.2 When appropriate the Course Administrators Login Details will be sent by email to the email address you have given us. Please ensure you use the correct email address, to ensure there is no delay with your order.
    3.3 You will be deemed to have accepted the materials if you do not notify us within seven days of delivery
  3. Subscription Licences
    7.1 Each learner must have a valid subscription licence.
    7.2 Each subscription licence is valid for one user. A user is defined by their unique email address which is used to create their user name.
    7.3 Once a licence has been activated by a login it cannot be reassigned to another user.

8  Management and Support
8. 8.1 Support is accessed through the support ticketing system
8.2 Only administrators have access to the support admin system
8.3 Tickets will be responded to within a target of 8 hours within support hours
8.4 Support is available during operational hours are 9.30 – 5-30 Monday to Friday excluding Public Holidays
8.5 Maintenance of the platform will carried out between 8-12pm where possible.
8.6 The target platform availability in 99.5% during operational hours.

Information about us

  • This website is owned and operated by My Digital Life Ltd 5 Fullers Grove Chesham Bucks HP5 1LR Company Number: 10982786
  • Please contact us via our website https://mydigitallife.me/ and use the contact process at the bottom of the front page

COPYRIGHT 

‘Copyright © 2018 My Digital Life Ltd. All Rights Reserved’